Certified Scrum Master (CSM) Certification Training in New York, NY

Certified Scrum Master (CSM) Certification Training in New York, NY

Ratings: 255 Votes | Learners: 253

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Certified Scrum Master (CSM) Certification Training in New York, NY, united-states
Rated 5/5 based on 255 votes 253
USD 995
Please contact us at support@graspskills.com
Please contact us at support@graspskills.com

The registration for this class is based on GIFITIVISM(You can pay whaever you can over the minimum cost that we need for running the class). People who can't pay the regular price due to company restirctions, loss of job etc can make use of this opportunity.

Do you want to be a ScrumMaster; you have reached the right place to learn to be a great one!

Who is a ScrumMaster?

A ScrumMaster is a development facilitator who is responsible for enabling Scrum teams to maximize their effectiveness by addressing systemic issues and dysfunctions in the team. The ScrumMaster has four primary focus areas as shown in the below picture - System, Practices, Product Onwer and Development Team. This workshop is a role specific workshop to learn about the role of ScrumMaster. If you have never seen ScrumMaster roles defined as in below pitcture, you must attend our workshop.

5 Reasons why should you choose PlayScrum CSM Workshop?

1. Our workshops are designed to help you get started as a ScrumMaster.

Our goal is to help you become a great Scrum Master. Our agenda is very much Scrum Master role centric and designed to help you start as Scrum Master from day one. After the workshop, we will put you through a 15 real life case studies to help you be ready for the interviews anytime. In order to help you continue the learning journey as you practice, our workshop comes with 7+ hours of FREE webinars every month and 40 hours of FREE coaching.

2. We believe in Scrum and we PlayScrum. Our workshops are experiential.

The workshop itself will be run using Scrum in 4 Sprints with ZERO power point slides. We will learn together about Scrum from each other. Expect to have lots of fun while you learn as the workshop is loaded with content as below:

Scrum on The Wall: Leanpitch's unique way of presenting Scrum Framework on the Wall with Charts will help you visualize Scrum all the time during the 2 days and ever after. You will be working with others as part of a Scrum Team working on a Project. So you will learn how to get started as a ScrumMaster and develop valuable products using Scrum.

Learn to Measure Progress: As the workshop is run using Scrum, you will get an opportunity to inspect the progress and adapt the plan with real artifacts.

3. Learn from a Practitioner not a Trainer in an experiential workshop.

Apeksha Patel is the only women CST in India and is the first Accredited Kanban Trainer. She is a practicing Coach and a works as part of a Scrum team. She has practices wide variety of coaching frameworks like ORSC, NLP and Leadership Gift. She has been in the industry for over 14 years in both service and product companies as a DevOps expert. You will get a flavour of both coaching and development world.

Our workshop size generally range from 18 to 36. We cap to a maxmimum of 42.

Here is a glimpse of oour workshop in action.

4. Live and breath Agile Values with PlayScrum Flash Cards.

You get a free pack of PlayScrum Flash Cards. The PlayScrum cards include:

  • A Set of Planning Poker Cards for estimation.
  • Quick Reference cards for Scrum Roles.
  • Quick checklist of things to do in Scrum Ceremonies.
  • Agile Values and Principles Card.

5. Learn on the Go with our PlayScrum app.

We are human beings and we tend to forget things. We have designed PlayScrum App to help ScrumMasters to stay focused on helping their team focused on the goal. Download the App NOW!

After completing this workshop, you will know:

  • Why do Organizations need ScrumMasters?
  • What are the skills a ScrumMaster should have?
  • How to help Organizations design a process that helps them build right products?
  • How to facilitate Organizational change?
  • How to help Product Owner to convert vision into incremental pieces of delivery?
  • How to help Development teams address the issues that affect their effectiveness?

On successful completion of the course, you’ll receive

  • Qualification for ScrumMaster Certification (passing the exam is a required follow-on step for certification). You will be able to take the test immediately after the workshop and the fee is covered in the course fee.
  • Scrum Alliance membership for 2 years.
  • ScrumMaster's PlayBook.
  • A deck of PlayScrum cards.
  • 16 SEUs for Certified Scrum Professional.
  • 16 PDUs towards any PMI credential.

We will be learning the Scrum Master course using Scrum. The whole course is split into 4 Sprints with each Sprint focusing on following topics:

Sprint 1:
Why do we need Scrum and ScrumMaster?

The goal of this Sprint is to understand why do Organizations need Scrum and why do they hire ScrumMaster.

    Mental Model

    • What is mental model?
    • How are they formed?
    • How do mental models change?
    • Why is it important for ScrumMaster to understand Mental Models?

    Incremental Delivery

    • What is Cost of Delay and Cost of Production?
    • What are the factors that cause CoD and CoP?
    • How do CoD and CoP impact ROI of Organization?
    • How Scrum helps in improving ROI by reducing CoD and CoP?

    Agile & Empirical Process

    • What is Agile and Empirical Process?
    • Why are the various ways to be Agile?
    • How to decide what process is good for my product?

    Sprint 2:
    How to introduce Scrum in an Organization?

    The goal of this Sprint is explore ScrumMaster’s role in helping Organization adopt Scrum.

    ScrumMaster as a Systems Thinker

    • What is a System and why Organizations are a System?
    • What is a Systems Thinking?
    • Why is it important for ScrumMaster?
    • How to develop Systems Thinking?

    ScrumMaster as a Change Agent

    • How to create a shared need for change?
    • Explore the underlying reasons behind Organizations adopting Scrum and how to measure progress?
    • How to identify various stakeholders required to support adoption?
    • How to identify what are the structural/policy/process changes required to adopt Scrum?
    • What are the different techniques to facilitate change?

    ScrumMaster as a Facilitator

    • What is facilitation – Basic vs Developmental facilitation?
    • Different facilitation techniques – Advocacy vs Inquiry.
    • What are the different focus areas of ScrumMaster?
    • How ScrumMaster’s role changes over a period of time?

    Sprint 3:
    Coaching Product Owner to build Product in increments.

    The goal of this Sprint is to explore ScrumMasters role in coaching Product Owner to deliver Product in increments. In the process participants will understand everything to be done to get started with first Sprint.

    Forming Scrum Team

    • What are the responsibilities of Scrum roles?
    • What are the skills required to play Scrum roles?
    • How to transform your teams into Scrum teams?
    • What are the practical difficulties in forming Scrum teams and how to overcome them – Distribution and Scaling?

    Class Project

    • Identify a product to work on.
    • Identify roles.
    • Understand Product vision.

    Building Product Backlog

    • What is vertical spilt vs horizontal spilt?
    • What are the various techniques to Split Product Backlog Items(PBIs)?
    • What is ScrumMaster’s role in teaching PO about splitting techniques and building Product Backlog?
    • Practice splitting techniques on class project.

    Identifying MVP

    • Why is it not possible to fix things upfront for complex projects?
    • What is Technical Debt and how fixing things upfront and focusing on estimation causes Technical Debt?
    • How to overcome Technical Debt?
    • Why is it good to focus on value delivery instead of fixing the estimation problem?
    • What is MVP?
    • How ScrumMaster can help PO identify MVP?
    • Apply Story Mapping on class project to identify MVP.

    Sprint 4:
    Coaching teams to become learning teams.

    The goal of this Sprint is to explore ScrumMasters role in coaching Development Team to become learning teams. The participants run couple of Sprints on the class project to understand Scrum end to end.

    Sizing Product Backlog

    • What is a Release?
    • What is relative estimation and #NoEstimates?
    • How do we forecast a release date?
    • Why release plan is not cast in stone and release planning should be iterative?

    Refining Product Backlog

    • What is Backlog Refinement?
    • What are the helpful practices for Backlog Refinement?
    • Refine the Product Backlog of the Class Project.

    Sprint Simulation

    • Run couple of Sprints for the class project.
    • Simulate and discuss issues that team may face during Sprint and learn how ScrumMaster can help the team.

This workshop is for anybody and everybody who is tasked with maximizing the effectiveness of teams and wants to learn Scrum to do so. It really doesn’t matter who you are as long as you want to get started with Scrum. You are welcome even if you are

  • a software engineer
  • a mechanical engineer
  • a manager
  • a publisher
  • a wedding planner
  • an event manager
  • an experienced ScrumMaster
  • a going to be ScrumMaster
  • a stake holder
  • a CXO etc.

All are welcome to come and co-learn.

FAQ

What types of courses are offered by Graspskills?

Graspskills currently offers international premium certification courses in the areas of Information Security, Project Management & IT Service Management.

I want Graspskills to conduct training at our company’s site. Whom should I contact?

Please connect with our support team through corporate@graspskills.com to know more about organizing training at your company’s site across the globe.

What are the deliverables for the courses?

The deliverables are as mentioned below:

  • Training – Classroom / Online/ Live Virtual classroom
  • Exam – Online / Paper based
  • Courseware – E-Books – please visit www.graspskills.com
  • Participation Certificate

Do you provide any group discounts for classroom training programs?

Yes, we have group discount packages for classroom training. Contact support@graspskills.com to know more about group discounts.

How should I make the payment and what are the modes of payment available?

Payments can be made using any of the following options

  • Visa debit/credit card
  • Master Card/American Express/Diners Club card, etc
  • Wire transfer
  • PayPal
Do I get a receipt or confirmation for the payment made?

Receipt will be issued to the candidate by via email.

Does the course fee include the examination fee as well?

Yes , Only few courses like COBIT 5 course fees are included and rest of the courses Course fees are not included.

Are the certification exams papers based or online?

Both actually. It depends on the type of certification. For most courses, both options are available.

Can I take the training now and give exam later point of the time?

Yes. It is up to you when you decide to give your exam. On a softer note, we encourage participant to complete his/her exam within one month of the training.

Do I get a copy of the participation certificate by post or by email?

For all the courses we offer, we provide a digital participation certificate by email. The soft copy of the certificate will be provided by the certification body.

How do I receive my certificates?

Either you can pick up from office by showing ID proof or Certificates are couriered to your address as registered in exam information sheet. It usually takes 7-10 working days to receive hard/soft copy certificates from Examination bodies : PMI, AXELOS, etc

Can I discontinue my training course, In case situation demands?

Yes. If you have a valid reason, as per management discretion, you can take a break and resume your training at later point of time.

Can I cancel my registration? Do I get a refund?

Yes, you can cancel your registration. We will provide you complete refund after deducting the administration fee. To know more please go through our refund policy & student service obligation

Is it possible to conduct training in Client's location, not in the website?

Yes. Please leave a request through request a training link. We will schedule a training based on demand at the requested location and notify you.

What do Infrastructure do I need if I choose online training?

Please refer all required details @ Call Support team

To whom do I contact in case of any query regarding any of the courses?

For any course-related information, please email at enquiry@graspskills.com or connect with us through live chat.

Key Highlights:
  • Accredited Training Provider
  • Accredited Course Material
  • Accredited Exam Centre
  • Accredited e-Learning Training
  • 100% Passing Warranty
E-Learning Access Includes
  • Sample Exams, Recorded Webinars etc.
  • Course Material which covers
  • In-depth Subject Knowledge
  • Assistance after Training also.
  • Our Accredited Trainers/Consultants have vast Knowledge and Experience on Multiple frameworks.
What kind of learning/Training does Graspskills provide?

Graspskills, we offer instructor-led online live sessions and self paced online courses covering various categories.

Who are the trainers at Graspskills?
  • We have pool trainers available with minimum 20 years of industry experience. Our Instructor led live online courses will be handled by industry professionals who are working in leading esteemed organizations and in their respective fields. These experts belong to various industries and are willing to share their experience with learners like you.
  • We have a large cat log of Self paced online courses as well. We have well versed partners with leading instructors, premium learning content houses, universities across the globe
How are classes at Graspskills organized?
  • Live instructor led Online courses are taught by live instructors on a specific day and time and with a set duration. Learners can take these courses through online video streaming from anywhere and users can live discuss with our trainers by speaking and sharing screen. Users can speak by using a microphone/Headphone.
  • Self paced online courses are provided in the form of high quality pre-recorded videos and these courses can be learned at their own pace, on their own time. These courses can be accessed from anywhere in the world.
What is the difference between Class room, pre-recorded video session and instructor-led Virtual online live classes?
  • Class room training will be delivered by our Trainer, physically at our prefixed time and training venue.
  • Pre-recorded sessions are the ones in which there is one-way flow between the trainers and the learners i.e. learners can visible and able listen to the training session, but cannot ask queries/doubts from the instructor. These courses can be accessed from anyplace; all you need is a decent internet connectivity to play videos. You can learn with your own comfortable pace.
  • Instructor-led Virtual online live sessions are the ones in which there is a both ways of communication between the students and trainers. The trainers can easily engage, observe & track their learning progress. The students/participants also have the opportunity to ask any queries through various modes (speaking or emailing) from the esteemed trainer.
But we won't contingent with the 'Extreme' classroom experience!!

We reverent deviate! Our All live Online Classroom training combines the best features of the classroom experience and the convenience of online self-study. Try it and we are confident you will not be downcast.

Can I take my training sessions irrespective of my location?

Yes indeed , you can take the training sessions irrespective of your location. Please make sure you adhere to the course perquisites.

Do you provide any Certification for live instructor led online courses? If yes, what is the Certification process?

In case of live instructor led online training, at the end of the course, the trainer will allot you a real -time project which helps you out to clear understanding of how to implement the real- time application. We will provide you with continuous support and assist you in completing the project work. On successful completion of the real-time project work, it will be reviewed by our trainer and you will be awarded a certificate with grade.

What are the payment modes available with Graspskills?

You can pay through Credit Card, Debit Card or Net Banking from all the leading banks. Our Customer Support Team is there to assist you in case if you are facing any product or payment related issues.

What is the system specifications needed for accessing all Access live Online Class room training?

The system requirements are just basic:

  • You can either purchase it directly from the website. Pick your training classes and a schedule that suits you and go through the purchase process.
  • Operating Systems: Windows any version above XP SP3 & Mac any version above OS X 10.6
  • Internet Speed requirement: Preferably above 512 KBPS
  • Headset/Microphone: Any decent headset and microphone which can be used to talk and listen clearly.
What internet speed is required to attend the online live sessions?

The system requirements are just basic:

  • You need have enough internet speed to access a self paced online course.
  • In case of a live instructor led online course, we recommend at least 1Mbps of internet speed. However, participants can take sessions with even lower internet speed also.
I have enrolled to a live instructor led course. What if I don’t have the specific configuration of hardware that is required to do the programming/coding?

Our Instructor Community Team and Service Support Team will help you set up the environment for programming/coding in the best possible manner. In case the setup does not work, they will give access with controllers by sharing the training screens so that you can do the programming by attending laboratory hours at your convenient time.

In case of live instructor based training, How can a participants/attendees will access the online class in the case of disconnect of the internet? Does the student/participant lose that day's class lecture forever?

Users can go through the class recordings or attend the same class in a different batch taken by a different/same instructor. In no event will you lose a lecture forever. You can always watch the session being taken by your instructor on your user page.

How Graspskills will assist me if I faced any problems while installing the programs?

At Graspskills, we have dedicated technical support team to clarify anything you need. If at all, you need any assistance in installing, the technical Support Team will be there for you. Please note that, this service is available only for those who will opt, live trainer led online training sessions.

How will I do the practical sessions for live instructor led online training session?

Every user will be given daily/weekly assignments, case studies, exercises and quizzes/Puzzles so that the trainer can track and observe their progress. You can also complete practical sessions at your own flow, but majorly instructors will be giving guidance for that.

Is there any project supported with the course?
  • Yes, the trainer will assign you a real-time project work to have a clear understanding of how you are able to implement the real-world application and coding of the course agenda.
  • In case of self based online training, please carefully read the study materials details of your registered course.
Do you also provide any reading/study material?

In addition to the class videos in up loadable format, we will also provide the PPTs, PDFs, and codes related to the topics in the downloadable form.

How long do I have access to course material?

At Graspskills, once you enroll with us for particular training classes, you will get 150 days access to the Graspskills course materials.

Is the course material accessible to the participants/attendees even after the course training completes?

After you log in on the user page, you will be able to see recordings of all training sessions that have happened till date in downloadable format. The other training-related study materials like Power point Presentation, project documents etc. will be there on your user screen page which you can access any time. You can also upload the content and use it for offline services.

Do I get any assistance after completion of my sessions?

Yes of course, our trainers will always be there to resolve your queries/clarifications and take your doubts even after successful completion of the course.

What if I am not able to clear the Certification exam in first attempt?

In case of live instructor led course, after the instructor’s review, if your real time project is not approved, then we will provide you the extra assistance for any clarifications and Graspskills will offer re-attempt it is just free of cost. After the successful completion of the assigned project, you will receive the certificates within specified days.

What is the refund policy?

We are dedicated to provide maximum satisfaction to our Participants/Trainees. If you are not satisfied, you can ask for full refund within 7 working days after your transaction in case if you are registered to a self based course.

What if I require extra assistance?

If you require extra assistance, our 24/7 Customer Support Team is always there for your queries and help.

What if I have more queries/doubts?

Please email us on support@graspskills.com

1. What is Scrum?

  • Scrum is one of the frameworks of AGILE methodology. It is a standout amongst the most widely utilized and lightweight process frameworks for the ideal AGILE development. It is the most used framework to manage complex software and product advancement to empower organizations to alter smoothly to rapidly-changing requirements with produce a product that meets developing business goals. A Scrum procedure is isolated from other AGILE processes by particular thoughts and practices.

2. Why Certified ScrumMaster® Training program from Graspskills?

  • Certified ScrumMaster® Training program designed by Graspskills provides the world class knowledge about Scrum methodology and frameworks to participants. After completing this training participant will be considered a strong and competent Scrum methodology. Get tips, tricks and strategies for Certified ScrumMaster® exam.

3. How do I become a Certified ScrumMaster® certified?

  • To become a Certified ScrumMaster® participants should have completed two days or 16 hours of Certified ScrumMaster® training which should be done by a Certified Scrum Trainer (CST). After successfully completing the training, the participant will need to pass the CSM® exam. To get the passing score, the participant must give minimum 24 correct answers out of the 35 questions. Only after passing the exam participant will be eligible for 16 Scrum Education Units (SEUs).

4. What are the prerequisites to be gotten before applying for the certification?

  • There are no prerequisites for Certified ScrumMaster® Training program. Although this certification training is designed to help those who are eager to improve their project management skills to advance level.

5. Is exam expense incorporated into the course charge?

  • In a word NO. Exam expense is excluded in the course charge and the participant should pay the exam fee to attend the exam.

6. What does the training program offer?

  • Certified ScrumMaster® Training program designed by Graspskills provides the world class knowledge about Scrum methodology and frameworks to participants. After completing this training participant will be considered a strong and competent Scrum methodology and frameworks. Get tips, tricks and strategies for Certified ScrumMaster® exam. This training will help to become the master in Scrum methodology.

7. What is the time limitation to complete the Certified ScrumMaster® exam?

  • Participants should complete their certification exam within 90 days after completing their 2 days or 16 hours of Certified ScrumMaster® training.

8. Why GraspSkills?

  • In Graspskills, we are providing world class learning to our learners with excellence and giving knowledge about what it takes to become a successful world-class professional.

9. Do I get a copy of the participation certificate by post or by email?

  • For all the courses we provide a digital participation certificate by email. And the soft copy of the certificate will be provided by the certification body.

10. Do I get a receipt or confirmation for the payment made?

  • Receipts are generating against each and every payment. All receipt will be sent to the registered email id via email.

11. Can I cancel my registration? Do I get a refund?

  • Yes, you can drop your registration. We will give you the complete refund in the wake of deducting the administration charge. To know all the more please go through our refund policy and student service obligation.

12. To whom do I contact in case of any query regarding any of the courses?

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Customer Reviews

what our customers say about training

Abdulrahman Ehab Sherazy

The training was excellent for me. I am fully satisfied and I got and have learnt more than what excepted

Abdulrahman Ehab Sherazy
Senior Architect at Midrar Development Management

Nicholle Beniekerian

Very nice instructor, who was very informative

Nicholle Beniekerian
International Marketing at UBIMET

Nitin AG

The training was experienced. Overall Good experience

Nitin AG

E Jabastin Charles

The training is Really useful & required for future Fulfilled the requirements.

E Jabastin Charles
Team Leader

Kim Campbell

The instructor saved the day . This would be meaningful learning experience.

Kim Campbell
Sr, HR Manager at Sierra Systems

Rafal Kolodziejski

Very Interesting Course with Valid Input for people

Rafal Kolodziejski
Commercial Development Manager at Wilhelmsen Techncial Solutions

Sopheak Sam

Content is Straight to the point Sufficient details, Great Course provided an well overview on Agile

Sopheak Sam
IT Applications Developer

Taimur Khan

The quality of training was very useful for me

Taimur Khan

Mohammad Ashraf

It was nice to be part of course and good learning experience

Mohammad Ashraf
Project & Planning Specialist

Vikas Jakate

Program was very good & interesing & the faculty was good

Vikas Jakate
Asst.Vice President - Technology Centre ( Apparatus )

Ramy Ezzedine

The registration process is easy and customer service is very good

Ramy Ezzedine

Manu Krishnan

Trainer was good & shared lots of information with regards to the main areas of the Course

Manu Krishnan
Project Engineer

Iqbal Ahmed

The overall experience was good, trainer of the course was also very friendly and helpful

Iqbal Ahmed
Project Manager at Saudi Ericsson Communications Co Ltd

Ariful Islam

This is the such type of course. Who want to accelerate his professional achievementhigher then need to do it.

Ariful Islam

Della Saunders

Training was awesome, Group discussions facilitated by our instructor were great inout from Varied industries showed Common and differing issues and where Ideas to Improve could be translated Industry to industry

Della Saunders
Research Grant Development, Writing & Editing Manager - Faculty of Medicine, University of Toronto

DINESH BHARDWAJ

The training was very professional & the trainer was excellent in delivering the training

DINESH BHARDWAJ
Senior Manager - IT Program Management at Juniper Networks

Subramanian K

Good Training Experience

Subramanian K
Defiance Technologies Limited (A Hinduja Group Company)

Nicki Burns

Good Trainer, good location, good organisation and good group and the real life case examples which are used in the session was very useful

Nicki Burns
Marketing and Communications Officer chez Codalis SA

Neelam Sharma

Good Training content equipped with practical examples

Neelam Sharma
Senior Manager at Royal Bank of Scotland

Bala Baskar

Overall Good Experience & the trainer was good

Bala Baskar
Sr.Manager - Program Management at Locuz Enterprise Solutions Ltd

Asmahanne Ibrahim

The speaker & material was Excellent. The speaker was well prepared

Asmahanne Ibrahim
General Services Manager at Mubadala Petroleum

Krystal Cheng

Lecture is very helpful

Krystal Cheng
Sales and Project Manager

Amit beria

The trainer is experienced and Good

Amit beria
Project Manager

Atika Agustine

Nicely arranged, &the content will be good for daily activities nicely delivered

Atika Agustine
Process Engineer at PT. Indocement Tunggal Prakarsa Tbk.

Hilda Johnson- Bogaerts

Training was well organized

Hilda Johnson- Bogaerts
Group Office Administrator-The Selwyn Foundation

Uttara Kavatekar

Trainer is very Good And knowledgeable about the subject

Uttara Kavatekar

Syed Sami

The training is good

Syed Sami
Sr. Project Manager at ABANA Enterprises Group Co.

Debbie Brupbacher

Training was Good

Debbie Brupbacher
EU Transformation - Snr Manager

Nick Kerr

Bette is Very good presenter

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Lance Willson

Facilitator Rehana was Excellent always provided answers even if it was required a source research.

Lance Willson
Construction Programming Expert

Jamie Fisher

Training was well organized

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Liv Moen

The training was good, adopted to our needs

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Gaurav Rao

The trainer was excellent for the Workshop

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Associate-IT

Johhny Mauchline

Good Engaged presentation by the Speaker

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Katherine Pareja

Overall experience was positive,material provided was good and instructor answered questions effectively and interaction and exercise were helpful in learning concepts.

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Keith Smith

Good Knowledge + Examples covered a Lot of materials as well

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Selo Ginandja

Training was organized well

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Noura Al Shamisi

The training was very interesting and helpful. I really learned a lot and I wish to thanks. The trainer is very helpful and energetic staff. The experience overall was enlightening

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I think this only thing I feel your way is very good

Mahmoud Ahmed Sabry
Civil Engineer

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Training was Excellent, Trainer was very Experienced and very helpful, I learned a lot from the course that i can apply to my work

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Keshab

Overall Good Experience

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Sr. Manager-Technical Publications

Suman Chisty

Very Good

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AVP and Unit Head of General Administration & Logistics at BRAC Bank Limited

Mai Yousri

Trainer above expectation

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Dina Aboul Fotouh

The instructor has a great caresma and she is very loving person to hear from.

Dina Aboul Fotouh
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Holly Mego

Knowledgeable well presented presentation

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Divestment Officer

Sungjee Kim

Training was good

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Very Structured Training

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Ehab Hafez

Very good training I will recommend ot to my colleages

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Regional Customer Success Director