ITIL® Foundation Certification Training in Jersey City, NJ

ITIL® Foundation Certification Training in Jersey City, NJ

Ratings: | Learners: 696

Classroom Training in Jersey City, NJ, United States Change City

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ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1399
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1399
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199
ITIL® Foundation Certification Training
Rated 4.5/5 based on 123 votes 696
USD 1199

IT service management is a practice that gives importance to the delivery of high-quality IT services, with the goal of delighting customers. IT Infrastructure Library is the most recognized framework for IT service management in the world. It draws from best practices in public and private sector companies around the globe. It acts as a guide for organizations for the provision of high-quality IT services and the processes, functions and capabilities that support them.

There is a critical and huge demand for IT Infrastructure Library certified professionals who are trained to implement best practices, protocols and standards in IT services. Once you gain knowledge of this framework, you can help bring about greater customer satisfaction, reduced costs and increased productivity for your organization. IT Infrastructure Library 2011 Foundation (the upgraded version of IT Infrastructure Library V3) is the starting point to build expertise in the domain.

  • Service management as a Practice
  • The IT Infrastructure Library service lifecycle
  • Generic concepts and definitions
  • Key principles and models
  • Selected processes
  • Selected functions
  • Selected roles
  • Technology and architecture
  • Competence and training
    • Individuals who require a basic understanding of the IT Infrastructure Library framework and how it may be used to enhance the quality of IT service management within an organization.
    • IT professionals that are working within an organization that has adopted and adapted IT Infrastructure Library who need to be informed about and thereafter contribute to an ongoing service improvement programme.
    • This may include but is not limited to, IT professionals, business managers and business process owners

      Regd. Education Provider

       

      ITIL_Licensed_Affiliate

      FAQ

      What types of courses are offered by Graspskills?

      Graspskills currently offers international premium certification courses in the areas of Information Security, Project Management & IT Service Management.

      I want Graspskills to conduct training at our company’s site. Whom should I contact?

      Please connect with our support team through corporate@graspskills.com to know more about organizing training at your company’s site across the globe.

      What are the deliverables for the courses?

      The deliverables are as mentioned below:

      • Training – Classroom / Online/ Live Virtual classroom
      • Exam – Online / Paper based
      • Courseware – E-Books – please visit www.graspskills.com
      • Participation Certificate

      Do you provide any group discounts for classroom training programs?

      Yes, we have group discount packages for classroom training. Contact support@graspskills.com to know more about group discounts.

      How should I make the payment and what are the modes of payment available?

      Payments can be made using any of the following options

      • Visa debit/credit card
      • Master Card/American Express/Diners Club card, etc
      • Wire transfer
      • PayPal
      Do I get a receipt or confirmation for the payment made?

      Receipt will be issued to the candidate by via email.

      Does the course fee include the examination fee as well?

      Yes , Only few courses like COBIT 5 course fees are included and rest of the courses Course fees are not included.

      Are the certification exams papers based or online?

      Both actually. It depends on the type of certification. For most courses, both options are available.

      Can I take the training now and give exam later point of the time?

      Yes. It is up to you when you decide to give your exam. On a softer note, we encourage participant to complete his/her exam within one month of the training.

      Do I get a copy of the participation certificate by post or by email?

      For all the courses we offer, we provide a digital participation certificate by email. The soft copy of the certificate will be provided by the certification body.

      How do I receive my certificates?

      Either you can pick up from office by showing ID proof or Certificates are couriered to your address as registered in exam information sheet. It usually takes 7-10 working days to receive hard/soft copy certificates from Examination bodies : PMI, AXELOS, etc

      Can I discontinue my training course, In case situation demands?

      Yes. If you have a valid reason, as per management discretion, you can take a break and resume your training at later point of time.

      Can I cancel my registration? Do I get a refund?

      Yes, you can cancel your registration. We will provide you complete refund after deducting the administration fee. To know more please go through our refund policy & student service obligation

      Is it possible to conduct training in Client's location, not in the website?

      Yes. Please leave a request through request a training link. We will schedule a training based on demand at the requested location and notify you.

      What do Infrastructure do I need if I choose online training?

      Please refer all required details @ Call Support team

      To whom do I contact in case of any query regarding any of the courses?

      For any course-related information, please email at enquiry@graspskills.com or connect with us through live chat.

      Key Highlights:
      • Accredited Training Provider
      • Accredited Course Material
      • Accredited Exam Centre
      • Accredited e-Learning Training
      • 100% Passing Warranty
      E-Learning Access Includes
      • Sample Exams, Recorded Webinars etc.
      • Course Material which covers
      • In-depth Subject Knowledge
      • Assistance after Training also.
      • Our Accredited Trainers/Consultants have vast Knowledge and Experience on Multiple frameworks.
      What kind of learning/Training does Graspskills provide?

      Graspskills, we offer instructor-led online live sessions and self paced online courses covering various categories.

      Who are the trainers at Graspskills?
      • We have pool trainers available with minimum 20 years of industry experience. Our Instructor led live online courses will be handled by industry professionals who are working in leading esteemed organizations and in their respective fields. These experts belong to various industries and are willing to share their experience with learners like you.
      • We have a large cat log of Self paced online courses as well. We have well versed partners with leading instructors, premium learning content houses, universities across the globe
      How are classes at Graspskills organized?
      • Live instructor led Online courses are taught by live instructors on a specific day and time and with a set duration. Learners can take these courses through online video streaming from anywhere and users can live discuss with our trainers by speaking and sharing screen. Users can speak by using a microphone/Headphone.
      • Self paced online courses are provided in the form of high quality pre-recorded videos and these courses can be learned at their own pace, on their own time. These courses can be accessed from anywhere in the world.
      What is the difference between Class room, pre-recorded video session and instructor-led Virtual online live classes?
      • Class room training will be delivered by our Trainer, physically at our prefixed time and training venue.
      • Pre-recorded sessions are the ones in which there is one-way flow between the trainers and the learners i.e. learners can visible and able listen to the training session, but cannot ask queries/doubts from the instructor. These courses can be accessed from anyplace; all you need is a decent internet connectivity to play videos. You can learn with your own comfortable pace.
      • Instructor-led Virtual online live sessions are the ones in which there is a both ways of communication between the students and trainers. The trainers can easily engage, observe & track their learning progress. The students/participants also have the opportunity to ask any queries through various modes (speaking or emailing) from the esteemed trainer.
      But we won't contingent with the 'Extreme' classroom experience!!

      We reverent deviate! Our All live Online Classroom training combines the best features of the classroom experience and the convenience of online self-study. Try it and we are confident you will not be downcast.

      Can I take my training sessions irrespective of my location?

      Yes indeed , you can take the training sessions irrespective of your location. Please make sure you adhere to the course perquisites.

      Do you provide any Certification for live instructor led online courses? If yes, what is the Certification process?

      In case of live instructor led online training, at the end of the course, the trainer will allot you a real -time project which helps you out to clear understanding of how to implement the real- time application. We will provide you with continuous support and assist you in completing the project work. On successful completion of the real-time project work, it will be reviewed by our trainer and you will be awarded a certificate with grade.

      What are the payment modes available with Graspskills?

      You can pay through Credit Card, Debit Card or Net Banking from all the leading banks. Our Customer Support Team is there to assist you in case if you are facing any product or payment related issues.

      What is the system specifications needed for accessing all Access live Online Class room training?

      The system requirements are just basic:

      • You can either purchase it directly from the website. Pick your training classes and a schedule that suits you and go through the purchase process.
      • Operating Systems: Windows any version above XP SP3 & Mac any version above OS X 10.6
      • Internet Speed requirement: Preferably above 512 KBPS
      • Headset/Microphone: Any decent headset and microphone which can be used to talk and listen clearly.
      What internet speed is required to attend the online live sessions?

      The system requirements are just basic:

      • You need have enough internet speed to access a self paced online course.
      • In case of a live instructor led online course, we recommend at least 1Mbps of internet speed. However, participants can take sessions with even lower internet speed also.
      I have enrolled to a live instructor led course. What if I don’t have the specific configuration of hardware that is required to do the programming/coding?

      Our Instructor Community Team and Service Support Team will help you set up the environment for programming/coding in the best possible manner. In case the setup does not work, they will give access with controllers by sharing the training screens so that you can do the programming by attending laboratory hours at your convenient time.

      In case of live instructor based training, How can a participants/attendees will access the online class in the case of disconnect of the internet? Does the student/participant lose that day's class lecture forever?

      Users can go through the class recordings or attend the same class in a different batch taken by a different/same instructor. In no event will you lose a lecture forever. You can always watch the session being taken by your instructor on your user page.

      How Graspskills will assist me if I faced any problems while installing the programs?

      At Graspskills, we have dedicated technical support team to clarify anything you need. If at all, you need any assistance in installing, the technical Support Team will be there for you. Please note that, this service is available only for those who will opt, live trainer led online training sessions.

      How will I do the practical sessions for live instructor led online training session?

      Every user will be given daily/weekly assignments, case studies, exercises and quizzes/Puzzles so that the trainer can track and observe their progress. You can also complete practical sessions at your own flow, but majorly instructors will be giving guidance for that.

      Is there any project supported with the course?
      • Yes, the trainer will assign you a real-time project work to have a clear understanding of how you are able to implement the real-world application and coding of the course agenda.
      • In case of self based online training, please carefully read the study materials details of your registered course.
      Do you also provide any reading/study material?

      In addition to the class videos in up loadable format, we will also provide the PPTs, PDFs, and codes related to the topics in the downloadable form.

      How long do I have access to course material?

      At Graspskills, once you enroll with us for particular training classes, you will get 150 days access to the Graspskills course materials.

      Is the course material accessible to the participants/attendees even after the course training completes?

      After you log in on the user page, you will be able to see recordings of all training sessions that have happened till date in downloadable format. The other training-related study materials like Power point Presentation, project documents etc. will be there on your user screen page which you can access any time. You can also upload the content and use it for offline services.

      Do I get any assistance after completion of my sessions?

      Yes of course, our trainers will always be there to resolve your queries/clarifications and take your doubts even after successful completion of the course.

      What if I am not able to clear the Certification exam in first attempt?

      In case of live instructor led course, after the instructor’s review, if your real time project is not approved, then we will provide you the extra assistance for any clarifications and Graspskills will offer re-attempt it is just free of cost. After the successful completion of the assigned project, you will receive the certificates within specified days.

      What is the refund policy?

      We are dedicated to provide maximum satisfaction to our Participants/Trainees. If you are not satisfied, you can ask for full refund within 7 working days after your transaction in case if you are registered to a self based course.

      What if I require extra assistance?

      If you require extra assistance, our 24/7 Customer Support Team is always there for your queries and help.

      What if I have more queries/doubts?

      Please email us on support@graspskills.com

      Request for In-House Training

      Our inhouse support team will get back to you soon.

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      drop us a query

      Customer Reviews

      what our customers say about training

      Vikas Jakate

      Program was very good & interesing & the faculty was good

      Vikas Jakate
      Asst.Vice President - Technology Centre ( Apparatus )

      Ramy Ezzedine

      The registration process is easy and customer service is very good

      Ramy Ezzedine

      Sopheak Sam

      Content is Straight to the point Sufficient details, Great Course provided an well overview on Agile

      Sopheak Sam
      IT Applications Developer

      Nicki Burns

      Good Trainer, good location, good organisation and good group and the real life case examples which are used in the session was very useful

      Nicki Burns
      Marketing and Communications Officer chez Codalis SA

      Mr.Vincent Biauce

      Very Structured Training

      Mr.Vincent Biauce
      Project Management Office at BKCP

      Amit beria

      The trainer is experienced and Good

      Amit beria
      Project Manager

      Taimur Khan

      The quality of training was very useful for me

      Taimur Khan

      Neelam Sharma

      Good Training content equipped with practical examples

      Neelam Sharma
      Senior Manager at Royal Bank of Scotland

      Selo Ginandja

      Training was organized well

      Selo Ginandja
      Sr. Design & Application ENGINEER

      Johhny Mauchline

      Good Engaged presentation by the Speaker

      Johhny Mauchline
      Business Development and Operations Manager - EIS Automation & Electrical

      Liv Moen

      The training was good, adopted to our needs

      Liv Moen
      Project Manager

      DINESH BHARDWAJ

      The training was very professional & the trainer was excellent in delivering the training

      DINESH BHARDWAJ
      Senior Manager - IT Program Management at Juniper Networks

      Ariful Islam

      This is the such type of course. Who want to accelerate his professional achievementhigher then need to do it.

      Ariful Islam

      Gaurav Rao

      The trainer was excellent for the Workshop

      Gaurav Rao
      Associate-IT

      Della Saunders

      Training was awesome, Group discussions facilitated by our instructor were great inout from Varied industries showed Common and differing issues and where Ideas to Improve could be translated Industry to industry

      Della Saunders
      Research Grant Development, Writing & Editing Manager - Faculty of Medicine, University of Toronto

      Ehab Hafez

      Very good training I will recommend ot to my colleages

      Ehab Hafez
      Regional Customer Success Director

      Noura Al Shamisi

      The training was very interesting and helpful. I really learned a lot and I wish to thanks. The trainer is very helpful and energetic staff. The experience overall was enlightening

      Noura Al Shamisi

      Sungjee Kim

      Training was good

      Sungjee Kim
      Defiance Technologies Limited (A Hinduja Group Company)

      Manu Krishnan

      Trainer was good & shared lots of information with regards to the main areas of the Course

      Manu Krishnan
      Project Engineer

      E Jabastin Charles

      The training is Really useful & required for future Fulfilled the requirements.

      E Jabastin Charles
      Team Leader

      Mohammad Ashraf

      It was nice to be part of course and good learning experience

      Mohammad Ashraf
      Project & Planning Specialist

      Holly Mego

      Knowledgeable well presented presentation

      Holly Mego
      Divestment Officer

      Uttara Kavatekar

      Trainer is very Good And knowledgeable about the subject

      Uttara Kavatekar

      Hilda Johnson- Bogaerts

      Training was well organized

      Hilda Johnson- Bogaerts
      Group Office Administrator-The Selwyn Foundation

      Mahmoud Ahmed Sabry

      I think this only thing I feel your way is very good

      Mahmoud Ahmed Sabry
      Civil Engineer

      Dina Aboul Fotouh

      The instructor has a great caresma and she is very loving person to hear from.

      Dina Aboul Fotouh
      Country Sales Manager at Good New4me

      Nick Kerr

      Bette is Very good presenter

      Nick Kerr
      National Product Development & Quality Manager at Hynds Pipe Systems

      Iqbal Ahmed

      The overall experience was good, trainer of the course was also very friendly and helpful

      Iqbal Ahmed
      Project Manager at Saudi Ericsson Communications Co Ltd

      Mai Yousri

      Trainer above expectation

      Mai Yousri
      Cards Portfolio Manager- Marketing Department

      Syed Sami

      The training is good

      Syed Sami
      Sr. Project Manager at ABANA Enterprises Group Co.

      Nitin AG

      The training was experienced. Overall Good experience

      Nitin AG

      Subramanian K

      Good Training Experience

      Subramanian K
      Defiance Technologies Limited (A Hinduja Group Company)

      Krystal Cheng

      Lecture is very helpful

      Krystal Cheng
      Sales and Project Manager

      Bala Baskar

      Overall Good Experience & the trainer was good

      Bala Baskar
      Sr.Manager - Program Management at Locuz Enterprise Solutions Ltd

      Nicholle Beniekerian

      Very nice instructor, who was very informative

      Nicholle Beniekerian
      International Marketing at UBIMET

      Asmahanne Ibrahim

      The speaker & material was Excellent. The speaker was well prepared

      Asmahanne Ibrahim
      General Services Manager at Mubadala Petroleum

      Kim Campbell

      The instructor saved the day . This would be meaningful learning experience.

      Kim Campbell
      Sr, HR Manager at Sierra Systems

      Atika Agustine

      Nicely arranged, &the content will be good for daily activities nicely delivered

      Atika Agustine
      Process Engineer at PT. Indocement Tunggal Prakarsa Tbk.

      Katherine Pareja

      Overall experience was positive,material provided was good and instructor answered questions effectively and interaction and exercise were helpful in learning concepts.

      Katherine Pareja
      IT Applications Developer

      Satish Daivajna

      The training was very Good

      Satish Daivajna

      Jamie Fisher

      Training was well organized

      Jamie Fisher
      Project Engineer

      Keshab

      Overall Good Experience

      Keshab
      Sr. Manager-Technical Publications

      Suman Chisty

      Very Good

      Suman Chisty
      AVP and Unit Head of General Administration & Logistics at BRAC Bank Limited

      Keith Smith

      Good Knowledge + Examples covered a Lot of materials as well

      Keith Smith

      Amanda Marchan

      Training was Excellent, Trainer was very Experienced and very helpful, I learned a lot from the course that i can apply to my work

      Amanda Marchan
      Project Manager

      Lance Willson

      Facilitator Rehana was Excellent always provided answers even if it was required a source research.

      Lance Willson
      Construction Programming Expert

      Rafal Kolodziejski

      Very Interesting Course with Valid Input for people

      Rafal Kolodziejski
      Commercial Development Manager at Wilhelmsen Techncial Solutions

      Debbie Brupbacher

      Training was Good

      Debbie Brupbacher
      EU Transformation - Snr Manager

      Abdulrahman Ehab Sherazy

      The training was excellent for me. I am fully satisfied and I got and have learnt more than what excepted

      Abdulrahman Ehab Sherazy
      Senior Architect at Midrar Development Management